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TKT-2041
Connecting bank accounts
Awaiting your reply
Chase business feed stopped importing after re-authentication
AM
Alex Morgan
·
Could you confirm the last four digits of the account so we can check the feed status?
2h ago
TKT-2038
Reconciliation & close
Open
June reconciliation shows a $412.60 difference I can't trace
AM
Alex Morgan
·
Thanks for the details — a specialist is looking into the uncleared items now.
Yesterday
TKT-2015
Subscriptions & billing
Open
Adding two more seats mid-cycle — how is this prorated?
JT
Jordan Tran
·
Upgrades take effect immediately and are prorated to the end of your billing cycle.
3 days ago
TKT-1998
Transactions & categorization
Resolved
Split transaction total won't balance to the charged amount
AM
Alex Morgan
·
Glad that sorted it — marking this resolved. Reply any time to reopen.
Jul 12
TKT-1954
Getting started
Closed
Chart of accounts import from QuickBooks Online
JT
Jordan Tran
·
Migration completed successfully — closing this out.
Jun 30